Return and Refund Policy

Thank you for shopping at Imhotep.

Please read this policy carefully. This is the Return and Refund Policy of Imhotep. Return and Refund Policy for Imhotep based on the Return Policy example from TermsFeed.

Subscription Fees
  • Credit card holder's account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (January 31, 2019 subscription renews on February 28, 2019).
  • Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.
  • Exquitech may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.
  • Right of access granted under these Terms is effective only upon payment of the subscription fees.
  • Exquitech may increase subscription fees for a subsequent subscription period at any time and for any reason, provided, however, that Exquitech provides notice at least fifteen (15) calendar days prior to the expiration of the subscription.
Upgrading Account
  • You can upgrade your account from "My Subscription".
  • If you upgrade your account you will be billed for the additional remaning days in the billing cycle.
Downgrading Account
  • You can downgrade your account from "My Subscription".
  • If you downgrade your account you will not have a refund, the old subscription will remain active until the end of the billing cycle.
Cancelling Account
  • You can cancel your subscription from your account "My Subscription".
  • Requests to cancel by e-mail or phone are not considered, and do not accomplish, cancellation. The only cancellation method is from "My Subscrption".
  • Once you cancel your membership subscription, you will not lose access immediately.
  • Your membership will continue through the end of your current charge cycle.
Refunds
Subscription fees are non-refundable.
Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: +961 71 331 992

  • By email: support@imhotep-med.com